At C-Coach, we value and respect your privacy. This Privacy Statement outlines how we collect, use, disclose, and safeguard your personal information when you visit our Website & App App.c-coach.com and www.c-coach.com (referred to as the “Website & App”). Please take a moment to read this statement carefully to understand how we handle your information.

1. Information We Collect

We may collect various types of information from and about users of our Website & App, including:

– Personal Information: This may include your name, email address, contact details, and any other information you provide when you sign up for an account, request information, or communicate with us.

– Usage Information: We may collect information about how you interact with the Website & App, such as the pages you visit, the features you use, and the actions you take.

– Technical Information: When you access the Website & App, we may collect information about your device, including your IP address, browser type, operating system, and other technical details.

2.  How We Use Your Information

We use the collected information for various purposes, including:

– Providing Services: To offer and improve our services, respond to your requests, and manage your account.

– Communication: To communicate with you about updates, changes, and other important information related to our services.

– Analytics: To analyse usage patterns, troubleshoot issues, and improve the Website & App’s performance.

– Marketing: With your consent, we may send you promotional materials about our products and services.

3. How We Share Your Information

We may share your information in the following circumstances:

– Service Providers: We may share your information with third-party service providers who assist us in operating the Website & App and delivering our services.

– Legal Compliance: We may disclose your information in response to legal requests or to comply with applicable laws and regulations.

– Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Choices

– Access and Correction: You can access and update your personal information by logging into your account. You may also request the correction or deletion of inaccurate data.

– Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the instructions provided in the communication or by contacting us directly.

5. Data Security

We use appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

DATA CONTROLLER
The data controller of this website is: Pobi Ltd t/a C-Coach, a UK Private Limited Company with company number: 07432251

Registered and operating office address:

DATA PROTECTION OFFICER
Mr Paul Burton
CEO, Pobi Ltd

6 Badminton Court, Station Road, Bristol, BS37 5HZ

6. Links to Third-Party Website & Apps

Our Website & App may contain links to third-party Website & Apps. We are not responsible for the privacy practices or content of these Website & Apps. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you believe that a child under 13 may have provided us with their information, please contact us immediately.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes as required by law.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Statement, please contact us at:

Hello@C-coach.com

10. Consent

By using our Website & App, you consent to the collection, use, and sharing of your information as described in this Privacy Statement.

 

Thank you for trusting C-Coach with your personal information. We are committed to protecting your privacy and providing you with a secure online experience